Reviews

Helpful staff, great customer service, and clean secure facilities. Great place for storage needs!

Since I am not the best with names, I believe Cristal and Kristie, were the front desk ladies at this Pioneer storage location (hopefully I got these correct!) Prior to needing a unit, I had unfortunately been illegally evicted from my apartment of 6 years. Along with the abrupt eviction, I was also combating a brain injury resulting in memory loss from a massive seizure during the same week...how fun! 🤔 At any rate, I had previously used this location before and knew, without a doubt, this was going to be the storage facility I would use again. On top of the very professional, genuinely friendly and knowledgeable ladies at the front desk, this facility is also safe, clean, and well protected. Also, full of so many storage options for multiple storage needs. Each time I was in dire need of finding a unit, I was met with calm demeanor from both of these women and assured I would have a unit; even as soon as the day I had inquired. After the endured stress and unfortunate circumstances leading up to losing my home, this was SUCH a huge relief to hear. I can not express how grateful I am to have not only gained a safe, clean and perfectly sized unit for my belongings, but I was met with kindness, genuine client care and HONESTY. Please consider this review when searching for your storage needs (long review...I know! 😊) But we all know how stressful this process can be. And please trust when myself and hundreds of others say, that this company cares about their clientele. Their staff cares and will go above and beyond for every single client. Thank you Pioneer Storage and all staff for being accommodating, kind, reasonable and so much more 🙏

Great experience - everyone was friendly and they helped explain everything to me. They helped make my moving experience smooth.